State Farm® Insurance Agent Johanna Velazquez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hui Ding
October 4, 2024
"Sheila is a great agent who is assisting us as we needed. She is kindly, caring and supportive."
MJ. R.
October 4, 2024
"Excelente servicio, los recomiendo🥰"
Renee Barker
October 4, 2024
"Very excellent customer service. Sheila was awesome!"
rawlinson santaella
October 3, 2024
"My experience with Sheila was great. She was very knowledgeable, polite thanks again"
"Thank you for such a kind review! I'm very glad to hear you had a great experience. It was a pleasure helping you! Warm regards, Sheila."
Iced Out Tinting
October 2, 2024
"As a College student I am struggling to pay their $500 monthly insurance cost. It is extremely high and they have done nothing to help bring the cost down. After repeatedly me explaining I am in school and I can’t pay the cost. They’re no help."
"Hello, Thank you for sharing your concerns. I’m sorry to hear about the difficulties you're facing with your insurance costs. As an Account Manager, I am here to help and would like to discuss potential solutions to better accommodate your situation. Please contact me directly at 863-400-2004, and let's work together to find a resolution. Best regards, Wilfredo, Account Manager"
Stefano Hoffman
October 2, 2024
"Jaylene was Fantastic! She was very pleasant and promptly addressed all of my needs! Excellent service!"
ASMR goodd
October 2, 2024
"Amazing customer service from the minute I got there with coffee and a gift .. Nora n Liz explain to me every detail in getting a policy going and everyone turned out great! Very satisfied…"
"Thank you so much for your kind words and for taking the time to share your positive experience with us! We're thrilled to hear that you received excellent and friendly service from Liz. - Johanna Velazquez"
Leticia Morales
October 1, 2024
"Very professional, Wilfredo really understood the need of my family and helped us out completely. 100% recommended."
"Hello Leticia, thank you so much for your kind words and recommendation! I'm thrilled to hear that I could help meet the needs of your family. Your satisfaction is my top priority, and it was a pleasure working with you. If you ever need anything else, please don't hesitate to reach out. Best, Wilfredo"
Christopher Stripay
October 1, 2024
"Desde el principio, me prometió un excelente servicio y tarifas competitivas. Sin embargo, a medida que pasaron los días, me di cuenta de que no respondía mis correos ni mis llamadas. Cuando finalmente logré comunicarme, me dijo que había un error en mi póliza y que necesitaba un pago adicional. Confíe en ella y le envié el dinero, pero nunca recibí confirmación ni actualizaciones sobre mi cobertura. Al poco tiempo, sufrí un accidente y descubrí que mi póliza nunca había estado activa. Me sentí completamente estafado, no solo por la falta de apoyo, sino por la sensación de haber sido víctima de un robo."
Alinyimar Salcedo
October 1, 2024
"Muy mal servicio, se presentó un problema y ni si quiera tuvieron la decencia de buscarme una solución. No los recomiendo me robaron dinero👎🏻"
Pedro Abreu
October 1, 2024
"Excelente Servicio y atención al Cliente"
"Hello Pedro, thank you so much for your 5-star review! Your satisfaction is incredibly important to me, and it means a lot to know that I could meet your expectations. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Warm regards, Nora"
Julia Medina
October 1, 2024
"“I highly recommend Wilfredo from state Farm.” His customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time.” “I was completely impressed with his professionalism and customer service.”"
"Hello Julia, thank you so much for your wonderful review and recommendation! I'm truly honored by your kind words. Providing exceptional customer service and high-quality products is always my top priority, and I'm delighted to hear that I exceeded your expectations. It was a pleasure working with you, and I look forward to assisting you again in the future. If you ever need anything, please don't hesitate to reach out. Best, Wilfredo"
Juan Guerrero
September 30, 2024
"very grateful for the attention"
"We’re so happy to hear from you! Thank you for your valuable feedback."
Darth Vader
September 30, 2024
"That Wilfredo guy has a big forehead but he gives great customer service"
"Hello, thank you so much for taking the time to leave a review! I'm glad to hear that you were pleased with the customer service. It's always my goal to ensure that every customer has a positive experience. As for the forehead comment, I'll take that with a smile. It's all part of what makes me unique! Thanks again for your feedback, and I look forward to assisting you in the future. Best, Wilfredo"
David Jose Cayama Nuñez
September 30, 2024
"Excelente servicio. El Sr Wilfredo Padrón brindó un excelente servicio, y ayudó en agregar un nuevo vehículo a mi póliza.. Gracias"
"Thank you so much for sharing your experience with us. We greatly appreciate your business. "
Lucia Medina
September 27, 2024
"Este lugar es extremadamente excelente, muy bien decorado, hermoso. Ellos son muy profecionales, desde la persona del frente hasta los agentes y no cobran extra cargos en el plan de pagos. Pague menos de lo que pagaba con el seguro anterior.😉"
"Hello Lucina, thank you so much for your review! We're thrilled to hear that you had a great experience with our customer service. Thank you again for your feedback, and we both look forward to serving you again soon! Best, Wilfredo & Jazmen"
Horace St aubyn-Ibar Hamilton (Cuban 876)
September 27, 2024
"Thanks for your help today."
"Hello Horace, you're very welcome! I'm glad I could assist you today. If you have any more questions or need further help in the future, please don't hesitate to reach out. Have a great day! Best, Wilfredo"
Max Santiago
September 27, 2024
"I received superb service from State Farm’s representative Wilfredo Padron. He is always willing to assist and to provide the best service."
"Hello Max, thank you so much for your kind words! It was my pleasure to assist you. I'm glad to hear that you had a positive experience. If you ever need anything else or have any questions, please don't hesitate to reach out. Your satisfaction is my top priority. Best, Wilfredo"
Armando Monge
September 27, 2024
"Mi experiencia con Wilfredo fue muy buena. Me pudo ayudar de manera rápida. 100% recomendado."
"We’re so happy to hear you had a great experience with us. Thank you for your business."
Katia Cunningham
September 27, 2024
"John was beyond incredible and so patient! The call kept dropping due to connection issues on my end and he stuck with me the entire way through until he was sure I had the perfect insurance coverage. I look forward to working with him and State Farm. Thank you so much! 🙏🏽"
"Thank you so much for your kind words! It was my pleasure to assist you, and I'm glad we were able to get everything sorted out despite the connection issues. I look forward to working with you again and ensuring you continue to have the best insurance coverage possible. Thanks for choosing State Farm! - John Hendershot, Account Manager "
Vivian Ristick
September 25, 2024
"Jasmine was very helpful !!!!! Highly recommend her"
"Thank you so much for your kind words! "
Christian Rivera
September 25, 2024
"Gracias por toda tu ayuda, Sheila muy amable y atenta"
"Muchas gracias, Christian, por tomar de su valioso tiempo para dejarnos estas amables palabras. Fue un placer conversar con usted y asistirle. No dude en contactarnos en cualquier momento cuando necesite de nuestros servicios. Siempre estaremos mas que dispuestos a ayudarle! Sheila"
Adam Campbell
September 25, 2024
"Jazmen did a great job"
"Thank you so much for your feedback!"
KARLA ANDREINA FREITEZ GIMENEZ
September 25, 2024
"Muchas gracias excelente atención"
"Hola, Carla! Muchas gracias a usted por contar con nosotros. Fue un placer ayudarle con todas sus solicitudes y responder a todas sus preguntas. Para eso estamos! Sheila."
Rosa H.
September 25, 2024
"It was great to work with Estrella Perez, great service."
"Thank you so much for your feedback, Rosa! We're happy to provide great service. Please let us know if you need anything at all. - Johanna Velazquez"