State Farm® Insurance Agent Johanna Velazquez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
sarimar muniz
October 18, 2024
"Everything went smoothly and fast. Thanks to Nora for helping me out and making sure I knew exactly what I was getting, very helpful!!"
"Hi Sarimar! Thank you so much for your feedback. I'm thrilled to hear that Nora was so helpful for you. Please reach out if you need anything from us! - Johanna Velazquez"
Geisha Carballo
October 17, 2024
"Wilfredo was very helpful looking for all the discounts I can apply for my cars insurance. I highly recommend."
"Hello Geisha, thank you so much for your kind words! I'm thrilled to hear that I could assist you in finding all the possible discounts for your car insurance. Your recommendation means a lot to me. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Safe driving! Best, Wilfredo"
yasmani Ferreiro
October 17, 2024
"Es la mejor persona que me a tray ADP en USA sacando una poliza gracias Santiago"
Juan Carlos Montesino Barcon
October 17, 2024
"Excelente atención de parte de Santiago sé los recomiendo 100 % es el mejor"
Andres Padilla
October 17, 2024
"Big thank you to Santiago Botero who assisted me with my insurance needs. He was professional and thorough in explaining how State Farm would be protecting me. Highly recommend!!"
"Hi Andres! Thank you for the excellent feedback. I'm happy to hear that Santiago was able to assist with your insurance needs. We are happy to help in protecting our customers! - Johanna Velazquez"
Leonardo Arocha
October 17, 2024
"Excelente atención muy buena atención y lo recomiendo . Santiago"
Yvonne Mollett
October 17, 2024
"Wilfredo Padron Was awesome, he explained everything so well. He gave me what i needed . He was very professional , friendly, knowledgeable. It was a pleasure doing business with him. Johanna Velazquez state farm is the best. They will take care of you and put you in the driver's seat safely. 👍"
"Thank you, Yvonne, for the wonderful review! I'm happy that Wilfredo was able to assist you so well, he is an excellent team member and we're happy to have him. Please let us know if you need anything at all! - Johanna Velazquez"
Jackie Padilla
October 17, 2024
"Excellent service"
"Thank you for your feedback, Jackie! We strive to provide excellent service. Please reach out if you need anything at all! - Johanna Velazquez"
Janell Anderson
October 17, 2024
"Johanna Valazquez with State Farm if you need any insurance needs call her she is FANTASTIC to work with! Worked with Wilfredo today and he was GREAT !!!!"
"Hello Nilda, thank you so much for your kind words! It was a pleasure assisting you today. I'm glad to hear that you had a great experience with Johanna and myself. If you need any more help or have any questions in the future, please feel free to reach out. We're always here to help! Best, Wilfredo"
Kimberly Stauffer
October 17, 2024
"Great experience. Very knowledgeable and friendly. Highly recommend!"
"Thank you, Kimberly. We are glad to know you enjoyed the experience with us. We are always striving to provide superior customer service. Johanna Velazquez, Agent "
Naury Cortes
October 17, 2024
"Dennis was wonderful explaining why my payment had increased this month! Johanna’s office is the best! Thank you!!"
"What a wonderful review, Naury! Thank you for sharing! I'm so happy that Dennis was helpful in giving you information about your payment. We appreciate you, please let us know if you need anything at all! - Johanna Velazquez"
Tracey Burnell
October 16, 2024
"Will was able to answer all questions I had. Was great"
"Hello Tracey, thank you so much for your kind review! I'm thrilled to hear that I was able to answer all of your questions and that you had a great experience. Your satisfaction is very important to me, and it's wonderful to know that I could assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. I'm here to help! Best, Wilfredo"
Raquel Hernandez
October 16, 2024
"Me atendio wilfredo exelente servicio"
"Hola Raquel, muchas gracias por tu comentario positivo. Me alegra mucho saber que tuviste una buena experiencia y que el servicio que te brindé fue excelente. Tu satisfacción es muy importante para mí, y es gratificante saber que pude ayudarte de manera efectiva. Si necesitas más asistencia o tienes alguna pregunta en el futuro, no dudes en ponerte en contacto. ¡Estoy aquí para ayudarte! Saludos cordiales, Wilfredo"
Debra Davis
October 16, 2024
"Wilfredo resolved my issue with no problem, was very professional."
"Hello Debra, thank you so much for your positive feedback! I'm delighted to hear that I was able to resolve your issue smoothly and that you found my service professional. Your satisfaction is my top priority, and it's great to know that I could assist you effectively. If you ever need further assistance or have any more questions in the future, please feel free to reach out. I'm here to help! Best, Wilfredo"
Carmencita Nieves
October 15, 2024
"Gracias Santiago por tu excelente ayuda y profesionalismo"
Simon Sierra
October 7, 2024
"Wilfredo is very knowledgeable and, helped me choose the best option for my needs. He's very helpful and friendly. Fully recommend him to anyone with insurance needs"
"Hi Simon! Thank you for your feedback, I'm thrilled to hear that Wilfredo was able to help you find the best option for you. Thank you for your recommendation! - Johanna Velazquez"
Juanita Cruz
October 7, 2024
"Wilfredo is the best of the best. He is great in answering all my questions. He has excellent customer service skills and he always goes above and beyond. He deserves more than 5 stars. Thanks Wilfredo for all your help and professionalism."
"Hi Juanita, Thank you so much for your kind words and positive review! I'm thrilled to hear that I could help you with your policy issues. Your satisfaction is very important to me, and I'm glad to know that my assistance met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thanks again! Best, Wilfredo"
Hui Ding
October 4, 2024
"Sheila is a great agent who is assisting us as we needed. She is kindly, caring and supportive."
"Hi Hui! Thank you so much for your feedback! I'm happy to hear Sheila provided a kind and supportive experience. Please let us know if you need anything at all! - Johanna Velazquez"
MJ. R.
October 4, 2024
"Excelente servicio, los recomiendo🥰"
Renee Barker
October 4, 2024
"Very excellent customer service. Sheila was awesome!"
"Thank you so much for your feedback, Renee! I'm so happy to hear that Sheila provided excellent customer service. She is wonderful! Please let us know if you have any questions or concerns. - Johanna Velazquez"
rawlinson santaella
October 3, 2024
"My experience with Sheila was great. She was very knowledgeable, polite thanks again"
"Thank you for such a kind review! I'm very glad to hear you had a great experience. It was a pleasure helping you! Warm regards, Sheila."
Iced Out Tinting
October 2, 2024
"As a College student I am struggling to pay their $500 monthly insurance cost. It is extremely high and they have done nothing to help bring the cost down. After repeatedly me explaining I am in school and I can’t pay the cost. They’re no help."
"Hello, Thank you for sharing your concerns. I’m sorry to hear about the difficulties you're facing with your insurance costs. As an Account Manager, I am here to help and would like to discuss potential solutions to better accommodate your situation. Please contact me directly at 863-400-2004, and let's work together to find a resolution. Best regards, Wilfredo, Account Manager"
Stefano Hoffman
October 2, 2024
"Jaylene was Fantastic! She was very pleasant and promptly addressed all of my needs! Excellent service!"
"Thank you so much for your wonderful review, Stefano! I'm thrilled Jaylene was able to address all of your needs and provide excellent service. Please reach out if you need us! - Johanna Velazquez"
ASMR goodd
October 2, 2024
"Amazing customer service from the minute I got there with coffee and a gift .. Nora n Liz explain to me every detail in getting a policy going and everyone turned out great! Very satisfied…"
"Thank you so much for your kind words and for taking the time to share your positive experience with us! We're thrilled to hear that you received excellent and friendly service from Liz. - Johanna Velazquez"
Leticia Morales
October 1, 2024
"Very professional, Wilfredo really understood the need of my family and helped us out completely. 100% recommended."
"Hello Leticia, thank you so much for your kind words and recommendation! I'm thrilled to hear that I could help meet the needs of your family. Your satisfaction is my top priority, and it was a pleasure working with you. If you ever need anything else, please don't hesitate to reach out. Best, Wilfredo"