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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ledializ Guerrero

Ledializ Guerrero

August 15, 2026

5  out of  5
rating by Ledializ Guerrero
"I would highly recommend Mr. Wilfredo for the exceptional support and assistance provided throughout the process of obtaining a benefit for my son. From the very beginning, his professionalism, patience, honesty, and genuine compassion made a significant difference.
He was always willing to answer my questions, explain each step clearly, and make sure I understood what documents were needed. His efficiency and promptness in processing the paperwork helped make what could have been a stressful process much easier and smoother.
What I appreciated most was the way he treated my family, with kindness, respect, and a true humanitarian spirit. I am sincerely grateful for his dedication, patience, and commitment to helping us. His assistance had a meaningful impact on my son and our family.
Thank you for your outstanding service and for going above and beyond to help us through this process. You are truly an asset to the people you serve."
We responded:
"Thank you for the fantastic review, Ledializ! We are always here to help with your insurance needs here in Davenport . "
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Julio Torres

August 15, 2026

3  out of  5
rating by Julio Torres
"Honestamente... no fue muy grata... en la renovación el precio me subió considerablemente... y el agente de seguro me notificó que el alza se debe a que mi vehículo "no se considera seguro"... y nunca hizo gesto en ayudarme."
We responded:
"Julio, thank you for your feedback. We’re sorry to hear your experience felt just average, and we’d really appreciate the chance to connect and learn more about how we can improve.  Please reach out to us here at Johanna Velazquez’s insurance office so we can discuss your experience. "
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Vannessa

August 14, 2026

5  out of  5
rating by Vannessa
"Did a great job with explaining my auto insurance and set me up quickly with time to spare for my lunch break!"
We responded:
"Hi Vannessa, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Johanna Velazquez, Your State Farm Agent "
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Gustavo Noriega

August 14, 2026

5  out of  5
rating by Gustavo Noriega
"Mi experiencia siempre es maravillosa, el señor Wilfredo súper profesional y muy atento .En todo momento con su gran sutileza te ayuda, te aconseja mientras esté a su alcance y te aclara todas las dudas que puedas tener sobre las negociaciones que estés haciendo con el seguro. Así que si estás buscando un seguro ya sea para carro , casa , etc; te recomiendo a State Farm ."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Johanna Velazquez’s team. "
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Alberto Manuel Vega Bolaño

August 13, 2026

5  out of  5
rating by Alberto Manuel Vega Bolaño
"Excelente servicio, me atendió Danna, muy amable y me ayudó en todo momento"
We responded:
"Thank you so much for your wonderful feedback of us here at Johanna Velazquez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Johanna Velazquez’s Insurance Team "
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Foleitusi Netane

August 13, 2026

5  out of  5
rating by Foleitusi Netane
"Great customer service always from any agent in this office. Very pleasant and helpful. Thank you Nora😁"
We responded:
"Thank you so much, Foleitusi! We're delighted to hear that you consistently receive great customer service from our team. Providing a pleasant and helpful experience is our top priority. We truly appreciate your kind words and look forward to continuing to assist you.

Best regards,
Johanna Velazquez"
Profile photo of Josefina Goyco-Mercado (Josiegm)

Josefina Goyco-Mercado (Josiegm)

August 13, 2026

5  out of  5
rating by Josefina Goyco-Mercado (Josiegm)
"Excellent Service

It’s always a pleasure speaking with Deborah at State Farm. She is friendly, professional, and always takes the time to answer my questions and help with anything I need. I truly appreciate her great customer service and would highly recommend her!"
We responded:
"Thank you so much, Josefina, for your heartfelt feedback! We’re delighted to hear that Nora consistently provides clear and professional answers to all your questions. She truly is a valuable member of our team, and we appreciate your confidence in recommending her services to your friends and family. We look forward to continuing to serve you with the same dedication.

Sincerely,
State Farm"
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L. C.

August 12, 2026

5  out of  5
rating by L. C.
"Hace poco más de 2 meses fui para renovar una póliza y hacerle mejoras a otras. A raíz de eso comencé a recibir emails de State Farm de que faltaba una firma, yo llame y me dijeron que todo estába en orden. En la mañana de hoy fui para arreglar ese problema con la póliza, ya que ayer me llegó una carta por correo de State Farm. Iba llena de frustración, pero la muchacha del mostrador fue excepcional. No sé su nombre, pero fue profesional y amable conmigo apesar de mi frustración y mi negatividad. También le quiero agradecer a Santiago por identificar el problema y tomarse el tiempo para explicarme todo paso por paso."
We responded:
"Hi L., thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Johanna Velazquez, Your State Farm Agent "
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Kristine Ramun

August 11, 2026

5  out of  5
rating by Kristine Ramun
"Agent Deborah was very thorough and informative"
We responded:
"Thank you so much for the 5 stars, Kristine! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of CAROL STERN

CAROL STERN

August 11, 2026

5  out of  5
rating by CAROL STERN
"Santiago was fabulous, professional, and just lovely"
We responded:
"CAROL, thank you for the fantastic review! We’re always here to support you with your insurance needs in Davenport. "
Profile photo of Spencer Stalls

Spencer Stalls

August 11, 2026

1  out of  5
rating by Spencer Stalls
"Horrible experience."
We responded:
"Dear Mr. Stalls, we’re sorry to hear that your experience wasn’t what you were hoping for. We would truly appreciate the opportunity to do business with us again. I also apologize for any areas that may have been outside of our control, particularly regarding billing. As your Service Account Managers explained, certain elements of the billing process are handled by systems and policies beyond our direct authority. If you’d be open to it, I hope we can connect again in the future if you need any assistance protecting what matters most to you. Sincerely, Johanna Velazquez Agent.
"
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Fanor Hoyos

August 11, 2026

5  out of  5
rating by Fanor Hoyos
"Recomiendo anpliamente el servicio prestado por esta Agencia , State Farm manejada por Johanna Velazquez y de uno de su inmediato Colaborador santiago
por su amabilidad y Eficiencia , buscando lo mejor para sus Clientes. Siempre lo he dicho ...no hay como tener un "Buen Vecino". Gracias nuevamente."
We responded:
"Hola Fanor,

Muchas gracias por tus amables palabras y por recomendar nuestros servicios. Nos alegra mucho saber que tanto Johanna Velazquez como Santiago te brindaron un servicio eficiente y amable, siempre buscando lo mejor para ti como cliente. ¡Nos enorgullece ser ese "Buen Vecino" en quien puedes confiar!

Gracias de nuevo por tu confianza.

Atentamente,
Johanna Velazquez"
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Lara B. Imamovic

August 10, 2026

5  out of  5
rating by Lara B. Imamovic
"State Farm agent did an excellent job communicating and offering a great service."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Johanna Velazquez’s team. "
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Jose&maria Reyes

August 10, 2026

5  out of  5
rating by Jose&maria Reyes
"estoy muy agradecido por la agent que me attentio qude completamente sastifecho con sus service gracias"
We responded:
"Thank you, Jose and Maria!! We appreciate your wonderful feedback! - Johanna Velazquez"
Profile photo of Gloria Pease

Gloria Pease

August 10, 2026

5  out of  5
rating by Gloria Pease
"I called to notify State Farm Insurance that we had traded vehicles. All information was provided over the phone to Lisset, and the documents regarding our new vehicle were received within minutes. Great service!! Lisset was excellent!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Davenport. "
Profile photo of Delaney K

Delaney K

August 10, 2026

5  out of  5
rating by Delaney K
"John helped me move my car insurance plan from PA down to FL. He informed me of my coverage and was able to explain what everything was in detail while ensuring I was still understanding. I enjoyed the efficiency and effort he put into our conversation. John was FANTASTIC to work with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Carmen Ivette Pizarro

Carmen Ivette Pizarro

August 10, 2026

3  out of  5
rating by Carmen Ivette Pizarro
"My experience with Lisset was 5 stars but the reason I am rating my experience 3 stars is that I left few messages for about 2 weeks and didn’t get any response until I went to the office. I wish they have 2 more Lisset in that office so everything run smooth."
We responded:
"Carmen, thank you for your review. We truly appreciate your feedback and are glad your experience met expectations overall - we’d love to hear how we can make it a 5-star experience next time. "
Profile photo of dariana cedeno

dariana cedeno

August 7, 2026

5  out of  5
rating by dariana cedeno
"I had an excellent experience with State Farm while getting insurance for my business. They provided me with a great quote, and the entire process was fast, efficient, and stress-free. Their communication was excellent, and they were professional, knowledgeable, and very helpful throughout the process.

I truly appreciate how quickly they responded to my questions and how easy they made everything. I highly recommend State Farm for anyone looking for reliable and professional insurance service for their business! The agent was able to provide a detailed information about what was needed! Thank you Mr. Santiago Botero"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Davenport to know you had such a great experience with us. "
Profile photo of Joselyn Figueroa

Joselyn Figueroa

August 7, 2026

5  out of  5
rating by Joselyn Figueroa
"Excelente servicio. Siempre atentos y dispuestos a ayudar. Gracias Deborah por toda tu ayuda."
We responded:
"Hello I wanted to personally thank you for the fantastic 5-star Google review you left for us. Your positive feedback is greatly appreciated, and it means a lot to us. Best, Santiago"
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yo soy el mas Veloz

August 7, 2026

5  out of  5
rating by yo soy el mas Veloz
"Johanna Velazquez es una excelente Agente se las recomiendo mucho."
We responded:
"Agradecemos su reseña, yo. Gracias por sus amables comentarios con respecto al equipo de Johanna Velazquez, agente de State Farm. "
Profile photo of Mirta Ortiz

Mirta Ortiz

August 7, 2026

5  out of  5
rating by Mirta Ortiz
"Very helpful. Very pleasant."
We responded:
"Mirta, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Julie Santiago

Julie Santiago

August 6, 2026

5  out of  5
rating by Julie Santiago
"Danna es una persona muy atenta , amable y servicial es muy agradable ser atendida por ella"
We responded:
"Estimada Julie, muchas gracias por tu comentario positivo. Nos alegra que hayas disfrutado nuestro servicio. Johanna Velazquez, Agent "
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Nannette Diaz

August 6, 2026

5  out of  5
rating by Nannette Diaz
"Nora fue bien amable y explicó pacientemente todas las preguntas q tenía y además fue agradable en su trato y ademas ofreció servicios q en un futuro puede q acepte. Gracias por tener personas como ella dando un servicio tan excelente."
We responded:
"We’re so happy to hear from you! Thank you for your valuable feedback."
Profile photo of Carlos Pastor

Carlos Pastor

August 6, 2026

5  out of  5
rating by Carlos Pastor
"Very knowledgeable insurance agent."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Gene Williams

August 6, 2026

5  out of  5
rating by Gene Williams
"Deborah assisted me with my auto insurance policy. She also took care of my life insurance and gave a helpful tip about the State Farm credit card that is available. I appreciate her insightfulness and patience."
We responded:
"Gene, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Johanna Velazquez and Team "