State Farm® Insurance Agent Johanna Velazquez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julio Gonzalez
May 30, 2025
"Gracias a marcos por su gran servicio al cliente,muy professional y amable y gracias a state farm por recibirme de nuevo en la familia"
papo roldan
May 30, 2025
"Just wanna let you know this guy is amazing he work with me we've been working back-and-forth for like 2 weeks and he's been super patient really nice Thank you for being so patient with me and getting me a good rate and everything"
Wilfredo Rosario
May 29, 2025
"Real professional I'm real happy to have this insurance"
Héctor León
May 29, 2025
"Excelente servicio, Gracias Sheila por la atención y ayuda."
Joeddil Maldonado (Joe)
May 28, 2025
"Quick, efficient, and friendly service! Sheila Rodriguez Reyes was phenomenal! Extremely quick and helpfu"
John Davis
May 28, 2025
"Very nice and detailed."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tomas Otero
May 27, 2025
"Estrella Perez es muy trabajadora y servicial. La recomiendo.liset me ayudó muchísimo"
Armando Monge
May 27, 2025
"Mi experiencia con Sheila fue muy buena. Me pudo ayudar de manera rápida. 100% recomendado."
"We’re so happy to hear you had a great experience with us. Thank you for your business."
Erode Malivert
May 27, 2025
"It was a very satisfied experience I had with Nora Martinez the office manager the estate farm office of Johanna Valasqez"
Mayri Reyes
May 27, 2025
"Liseth fue muy amable al ayudarme con lo que necesitaba 😉👍"
"Gracias Mayri por tu review y la oportunidad de servirte! Johanna Velazquez "
Raquel Anzola
May 27, 2025
"Excellent service Wilfredo as always very kind"
"Thank you so much, Raquel! I'm happy you were satisfied with our service. Please reach out if you need anything at all! - Johanna Velazquez"
Melissa Guedez
May 24, 2025
"Excelebte servicio! Siempre pendientes de sus clientes."
Shirley Bedard
May 24, 2025
"Marcos troubleshooting on our behalf the transfer of auto insurance with a great deal of knowledge and professionalism. We look forward to working with him as our personal agent in the future. Dell & Shirley Bedard"
Nelson Velez
May 24, 2025
"Santiago was very helpful, he called me afterhours on the weekend to set me up with insurance. The rates were great and he was able help me out very quickly. Highly recommend if your in the area."
jean jean
May 23, 2025
"Good costumer service, very helpful"
Jl Mera
May 23, 2025
"Marcos is Excellent"
pamela guevara
May 23, 2025
"Marcos es muy atento, muy preocupado por ayudarnos ! Recomendado más que nada por la paciencia ."
Alyson Jones
May 23, 2025
"Great customer service."
Izamar Jimenez
May 23, 2025
"Very pleasant and helpful with finding a solution with my needs. Excellent agent and excellent costumer service"
Yasmin Pabon
May 22, 2025
"Lisset, muy amable y un excelente servicio."
Aylet Franco
May 22, 2025
"El agente marcos me atendió excelente gracias x todo y te explica todo super bien"
Katrina Nedros
May 22, 2025
"Very Friendly & polite, had a nice time talking to him."
Elizabeth Magnill
May 22, 2025
"Recomiendo a santiago el mejor agente de florida un excelente servicio te ayuda a lo mejor de tus necesidades y me encantó porque me encantó saber que un.verdadero agente de preocupa por darte la mejor póliza"
Leslie Domenech
May 21, 2025
"Muchas gracias a Nora Martinez por todo su ayuda!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jose Crespo
May 21, 2025
"October of 2024, my car was in a car crash and declared a total loss. Statefarm and the office of Velazquez were notified. Velasquez continued to bill me for the car that I didn't have. I was denied reimbursement for the 7 months that I was paying. Moving my business to another location. I suggest you do the same."
"Dear Mr. Crespo, Thank you for taking the time to share your feedback. I sincerely apologize for the frustration and inconvenience you have experienced. After thoroughly investigating your case, I understand that you experienced a total loss in October 2024 that was paid by the party at-fault. However, I could not find any record of your total loss letter or settlement in our records nor your request to cancel the vehicle due to this loss. We do have records indicating that we had an interaction with you on October 21st and that we communicated with the claims department to assist you in filing your accident, but there are no further records of interaction after that. Regarding your reimbursement, please rest assured that we cannot deny any return of unearned premium. These reimbursements are issued directly by State Farm Auto Division or Billing Department following a policy cancellation transaction request. My office manager, Nora Martinez, has recently spoken with both you and your spouse, and has informed me that she is taking the necessary steps to request to backdate the cancellation to align with the date of the loss. This will ensure that you receive your credits of unearned premium. I sincerely apologize for any inconvenience this situation may have caused you. Providing respectful and professional customer service is our top priority. I am confident that Nora, along with our dedicated team and the auto division, have been proactive in addressing your concerns to ensure your complete satisfaction and uphold our commitment to delivering exceptional service. I hope you will reconsider your decision and allow us the opportunity to continue our business relationship, which began in July of last year. Respectfully, Johanna Velazquez Agent "