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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stacy Wilson

October 2, 2025

5  out of  5
rating by Stacy Wilson
"Updated Review (10/2/25) - I've had to work with several members of Johanna Velazquez's staff and every time it's been an amazing experience. The reason I came back to this review to update it is because of the amazing and helpful service of Lisset. We had some challenges with our renewal and Lisset took the time to research and provide us with all of the information we needed to get our issue resolved. She was a woman of her word, called back when she said she would, kept us informed of every step in the process and made sure we knew how valued we were. I am so thankful for the experiences I've had with State Farm here in Central Florida. It's been a pleasure. Updated Review (5/5/25) - Shelia assisted me today with adding another vehicle to my policy and she was phenomenal. She was patient, explained every update thoroughly and offered me options and add ons that were actually conducive to my needs and not just to sell me something. I love working with this team, they're all professional and kind. Heather was AWESOME. I was on the hunt for a reputable insurance company because I’m relocating and the quote I received from my current provider was insanely high. Heather walked me through every option until I found the package that worked for me and my family. This makes the relocation process a little easier on us. The process was efficient and everything was explained thoroughly. I definitely made the right call today."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Regards, Santiago"
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Nery di scipio

October 2, 2025

5  out of  5
rating by Nery di scipio
"Gracias excelente servicio. Santiago excelente profesional"
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Pastelitos Express

October 2, 2025

5  out of  5
rating by Pastelitos Express
"Súper amable y muy profesional . Gracias por tu ayuda"
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Victor Suarez

October 2, 2025

5  out of  5
rating by Victor Suarez
"Excelente atencion Buen trato Solucion al problema Muy amable Atencion desinteresada Alta eficiencia"
We responded:
"Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Sincerely Johanna Velazquez"
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Heather Barwig

October 1, 2025

5  out of  5
rating by Heather Barwig
"Very patient and helpful!!"
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C Rod

October 1, 2025

5  out of  5
rating by C Rod
"Santiago Botero gave me excellent service, I will always consider him for future quotes"
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Sonia Rivera

October 1, 2025

5  out of  5
rating by Sonia Rivera
"Agente, formal, desempeño con conocimiento. Respetuoso y àgil. Muy Buenos trato con el cliente"
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Ce. Nelson

September 30, 2025

5  out of  5
rating by Ce. Nelson
"This is the place I recommend everyone asks Marcos Fuentes get your services done, he’s professional you won’t regret 🫶"
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Yeny Infante Betancourt

September 30, 2025

5  out of  5
rating by Yeny Infante Betancourt
"El mejor seguro sin dudas …State Farm…sus agentes muy profesionales y amables…hoy la señora liset me atendió…super todo…gracias"
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Nia Lightfoot

September 29, 2025

5  out of  5
rating by Nia Lightfoot
"Great service. Thanks so much for your help!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Luis

September 29, 2025

5  out of  5
rating by Luis
"Wilfredo was a Great help. Thankyou again."
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Alfonso Gallo

September 29, 2025

5  out of  5
rating by Alfonso Gallo
"Marcos me ayudo satisfactoriamente con mi pago y fue muy amable"
We responded:
"Gracias, Alfonso, por tus amables palabras. Nos alegra saber que Marcos pudo ayudarte satisfactoriamente con tu pago y que recibiste un trato amable. Estamos aquí para apoyarte siempre que lo necesites. Saludos cordiales, State Farm"
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Raquel Anzola

September 26, 2025

5  out of  5
rating by Raquel Anzola
"Excellent service lisset as always very kind"
We responded:
"Thank you so much, Raquel! I'm happy you were satisfied with our service. Please reach out if you need anything at all! - Johanna Velazquez"
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Javier Villalobos

September 25, 2025

5  out of  5
rating by Javier Villalobos
"Buena atención excelente servicio por parte de la operadora que me atendió recomendado 100%"
We responded:
"Hello Javier, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Best, Wilfredo"
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Oscar Delgado

September 25, 2025

5  out of  5
rating by Oscar Delgado
"Muy buena atenecion"
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Brunilda Perez

September 25, 2025

5  out of  5
rating by Brunilda Perez
"Marcos was knowledgeable and of great help. He answered my questions about my home owner’s Renewal Declaration insurance policy and was also very patient. Thank you again."
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Dylan Lane

September 25, 2025

5  out of  5
rating by Dylan Lane
"Santiago was great with finding the best coverage for me. Highly recommend him."
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Alejandra Gutierrez

September 25, 2025

5  out of  5
rating by Alejandra Gutierrez
"La atención de Marcos fue excelente. Nos explicó a detalle las coberturas y nos unimos a la familia de state farm"
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mike pakstis

September 25, 2025

5  out of  5
rating by mike pakstis
"Marcos was very helpful and professional. He answered all of our questions and provided us with exceptional service."
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Richard Morales

September 24, 2025

5  out of  5
rating by Richard Morales
"Dana me atendió y fue muy excelente la atención."
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Roland Ortega

September 24, 2025

5  out of  5
rating by Roland Ortega
"Expert help good service"
We responded:
"Hi Roland, Thank you for your feedback! I'm happy to hear you received expert help and good service. If you need anything else, feel free to reach out. Best regards, Johanna Velazquez"
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Heidy TV

September 23, 2025

5  out of  5
rating by Heidy TV
"Muchas gracias Marcos por la Excelente atención y servicio Sin duda el mejor de todos Tu tiempo paciencia y dedicación me hicieron sentir cómoda y segura de que estaba eligiendo la mejor compañía para asegurar mi vehículo y mi casa Además de proveerme la mejor cobertura y un buen precio, tuvo la paciencia para explicarme cada detalle de la cobertura Feliz de pertenecer a la Familia de State Farm 🥰🙏🏻"
We responded:
"Hola Heidy, Muchas gracias por tus hermosas palabras. Me alegra mucho saber que Marcos te brindó una atención excelente, con paciencia y dedicación para que te sintieras cómoda y segura. Estamos felices de tenerte como parte de la familia State Farm y de poder ofrecerte la mejor cobertura al mejor precio. Saludos cordiales, State Farm"
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James Quesnell

September 23, 2025

5  out of  5
rating by James Quesnell
"I got a great price and the people were really friendly. I believe the gentleman‘s name was Santiago."
We responded:
"Hi James, Thank you for your kind words! I'm glad Santiago and our team were friendly and able to provide you with a great price. We appreciate your feedback and are here whenever you need us. Best regards, State Farm"
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Vin Nthuli

September 23, 2025

5  out of  5
rating by Vin Nthuli
"Great customer service"
We responded:
"Thank you for the wonderful feedback, Vin! - Johanna Velazquez"
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hehisler payes

September 22, 2025

5  out of  5
rating by hehisler payes
"Lisset at the agency provided the proper guidance for my request n always willingness to assist."
We responded:
"Thank you for your review, Hehisler! We're so glad to hear that Lisset provided a quick response to your request and showed a willingness to go the extra mile. Our team is dedicated to ensuring a great experience for our clients. If you need any further assistance, please feel free to reach out! Best regards, State Farm"