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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carlos Rodriguez

Carlos Rodriguez

May 8, 2025

5  out of  5
rating by Carlos Rodriguez
"Marcos me atendió exelente y me dio buenos resultados es muy profecional y atento, servicial lo recomiendo al 100%. Hizo un buen trabajo! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Carlos muchisimas gracias por la confianza y la oportunidad ya sabes que estoy aqui para servirte en cualquier momento que me necesites Att: Marcos "
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Josefina Goyco-Mercado (Josiegm)

May 8, 2025

5  out of  5
rating by Josefina Goyco-Mercado (Josiegm)
"Nora is always such a pleasure to speak with. She consistently answers all my questions with clarity and professionalism. She is a true asset to State Farm, and I confidently recommend her services to my friends and family."
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Aurea L Rivera

May 8, 2025

5  out of  5
rating by Aurea L Rivera
"As a 40-year State Farm customer who recently relocated from Ohio to Florida, I was concerned about the potential increase in my auto insurance rates. While my premium did increase significantly (about five times my Ohio rate) for my 2013 Subaru Forester, my experience with John at Johanna Velazquez's Davenport office was exceptional. John was extremely helpful, patient, and informative throughout the entire process. He thoroughly explained Florida's insurance requirements and why the costs differ so dramatically from Ohio. His professional yet friendly approach made what could have been a frustrating experience quite pleasant. Despite the higher premium, I chose to stay with State Farm largely because of the outstanding customer service John provided. After four decades with State Farm, it's reassuring to find the same level of excellent service in my new location. I highly recommend this office for anyone needing insurance in the Davenport area!"
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Stephanie Ferreira

May 7, 2025

5  out of  5
rating by Stephanie Ferreira
"I received a beautiful birthday card from Johanna, thank you for that, your services are clear and helpful."
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Angel Ruiz

May 6, 2025

5  out of  5
rating by Angel Ruiz
"Buen servicio y muy amables"
We responded:
"Estimado Ángel, muchas gracias por darnos ese bonito comentario, agradecemos tu confianza que has puesto en nosotros. Espera de nosotros el mejor servicio, estamos siempre a tu disposición. Bienvenido a nuestra agencia. Johanna Velázquez, agent."
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Denis Katiwa

May 6, 2025

5  out of  5
rating by Denis Katiwa
"Very nice staffs,"
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Juliana Guzman

May 5, 2025

5  out of  5
rating by Juliana Guzman
"The most professional and easy going agent! 💯 Recommended. We just bought our new construction home insurance and everything went smoothly. Prices are fair with excellent coverage. If you need any type of insurance for your car or home, call and ask for agent Santiago Botero."
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Stacy Wilson

May 5, 2025

5  out of  5
rating by Stacy Wilson
"Updated Review (5/5/25) - Shelia assisted me today with adding another vehicle to my policy and she was phenomenal. She was patient, explained every update thoroughly and offered me options and add ons that were actually conducive to my needs and not just to sell me something. I love working with this team, they're all professional and kind. Heather was AWESOME. I was on the hunt for a reputable insurance company because I’m relocating and the quote I received from my current provider was insanely high. Heather walked me through every option until I found the package that worked for me and my family. This makes the relocation process a little easier on us. The process was efficient and everything was explained thoroughly. I definitely made the right call today."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Regards, Santiago"
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Maria N Roos

May 3, 2025

5  out of  5
rating by Maria N Roos
"Grasias a Dennis Melendez por sacarme de las dudadas y contestar todas mis preguntas bien claras y entendibles...Un Gran servisio al cliente y muy respetodo y comprensible...Grasias Dennis Melendez por preocuparse por sus clientes 🙏"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bernadette

May 2, 2025

5  out of  5
rating by Bernadette
"I have been with State Farm for years. Wilfredo Padron was very helpful when I came in person. And was so pleasant. Thank you for resolving my issue."
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Gerson Serrano

May 2, 2025

5  out of  5
rating by Gerson Serrano
"Super la Atencion"
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Yesirailyns Castillo

May 1, 2025

5  out of  5
rating by Yesirailyns Castillo
"Muy satisfecha con la asistencia que recibí con Sheyla"
We responded:
"¡Agradecemos tus comentarios! Es un placer para nosotros ayudarte con tus necesidades de seguro. Si hay algo más en lo que podamos ayudarte, ¡por favor háznoslo saber!"
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sarah morpeau

May 1, 2025

5  out of  5
rating by sarah morpeau
"Sheila was phenomenal. Amazing and quick process to getting everything done."
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jPEG Mafia

April 30, 2025

5  out of  5
rating by jPEG Mafia
"Marcos was great, very professional! Told me everything I needed know."
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Julia M

April 30, 2025

5  out of  5
rating by Julia M
"Nora was very helpful. Thanks a lot. Highly recommended"
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Raúl Alberto Alvarez

April 30, 2025

5  out of  5
rating by Raúl Alberto Alvarez
"Excelente"
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Sara Vega

April 30, 2025

5  out of  5
rating by Sara Vega
"Marcos fuentes muy buenos en la información"
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Cecilia Dalton

April 30, 2025

5  out of  5
rating by Cecilia Dalton
"Great service, fast and professional."
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Elizabeth Tigerina

April 30, 2025

5  out of  5
rating by Elizabeth Tigerina
"Great services"
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Ingrid Juliana Berrio

April 29, 2025

5  out of  5
rating by Ingrid Juliana Berrio
"Was able to give me a much lower policy than what I already had for my car insurance. Very grateful. Thank you."
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Martyn martin

April 29, 2025

5  out of  5
rating by Martyn martin
"LISSET and the whole team at Johanna Velazquez office are always perfectly attentive, extremely knowledgeable on their product and willing to educate and assist with anything needed. I would highly recommend them for all your insurance needs. Thank you !"
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Edgardo Pabon

April 29, 2025

5  out of  5
rating by Edgardo Pabon
"Muy competente y conocedor de su producto."
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Samuel Rivera

April 28, 2025

5  out of  5
rating by Samuel Rivera
"Omg Sheyla y the Best she is Very Helpful and Takes her time to help you. Sheyla is a very respectful person. I wish I could give her 10 ⭐️ but is only 5."
We responded:
"Hello Samuel, thank you so much for your 5-Star! I'm delighted to hear that you found the service helpful and that you had a positive experience with us. If you ever need further assistance, please don't hesitate to reach out. Best, Wilfredo"
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Luisana R. Aguilar

April 28, 2025

5  out of  5
rating by Luisana R. Aguilar
"Great! Nora was amazing. Thank you!"
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Jose Pintor

April 28, 2025

5  out of  5
rating by Jose Pintor
"I call there were some forms that I need it to sign not only did Miss Sheila Rodriguez email me the form she waited for me to sign them and send them back to her and verified that that was all I need it our State Farm agency in Davenport it’s the best."